Tuesday, March 03, 2009

Mouse problem in Word 2007

Symptom:

the mouse simply does not select any thing or locate to any position in work document.
keyboard is still working.

Related tries:
- remove HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
- disable add-ins under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins

Failed in my case.

Final solution:
-start word in secure mode:winword /a. this is because under normal start, the mouse does not work in the option dialog.
-work options-->add-ins
disable suspected add-ins will get the problem fixed. in my case, the expired power designer add-in caused the failure of mouse function in word 2007.

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